At unobet, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a registered player in the Philippines. We believe in full transparency — no hidden practices, no surprises.
Six core principles that guide how unobet handles your personal data every single day.
unobet uses 256-bit SSL encryption on all data transmissions. Your personal and financial information is stored on secured servers with strict access controls and regular security audits.
unobet does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the unobet platform and services.
You have the right to access, correct, and request deletion of your personal data held by unobet. We process all data rights requests promptly and transparently.
unobet only collects the personal data that is strictly necessary to provide our services, comply with legal obligations, and keep your account secure. We don't collect data for the sake of it.
This Privacy Policy is written in plain, understandable English. unobet is committed to being clear about what data we hold and why — no legal jargon designed to confuse.
unobet processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and all applicable regulations issued by the National Privacy Commission.
This Privacy Policy ("Policy") is issued by unobet ("unobet," "we," "us," or "our") and applies to all personal data collected through the unobet website at unobet.one and all associated services, features, games, and communications (collectively, the "Platform").
unobet is committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered players, visitors, and prospective users. This Policy explains in clear terms what personal data we collect, the purposes for which we process it, how we protect it, and the rights available to you under applicable Philippine data protection law.
By accessing the unobet Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to close your account.
Philippine Data Privacy Act: unobet processes personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Data Privacy Act of 2012 and this Policy, unobet acts as the personal information controller in respect of the personal data collected through the Platform. As the personal information controller, unobet determines the purposes and means of processing your personal data.
If you have any questions about how unobet processes your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.
Data Protection Officer – unobet
For all data privacy enquiries and rights requests:
Email: privacy@unobet.one
Response time: Within 15 business days of receipt
unobet collects personal data through several channels, including account registration, identity verification, gameplay activity, customer support interactions, and your use of the Platform generally. The categories of personal data we collect are described below.
When you create a unobet account, we collect the following information:
To comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we may collect:
When you make deposits or request withdrawals, we collect:
As you use the unobet Platform, we automatically collect:
We automatically collect certain technical data when you access the Platform:
When you contact our customer support team or respond to our communications, we collect:
Sensitive Personal Information: Certain data we collect — such as government ID documents and financial information — may constitute sensitive personal information under the Data Privacy Act of 2012. unobet applies heightened security measures to the processing of such data and limits access to authorised personnel only.
unobet processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, identity data |
| Age & identity verification (KYC) | KYC documents, date of birth, selfie |
| Processing deposits & withdrawals | Financial & transaction data |
| Providing games & platform services | Gameplay data, technical data |
| AML & fraud prevention | Transaction data, IP address, device data |
| Responsible gaming compliance | Gameplay data, self-exclusion status |
| Customer support | Communications data, account data |
| Marketing & promotions (opt-in only) | Email, name, gameplay preferences |
| Platform improvement & analytics | Technical data, activity data |
| Legal & regulatory compliance | All categories as required by law |
unobet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, unobet processes your personal data on the following legal bases:
unobet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
unobet engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, and partner banks), identity verification providers, game software providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on unobet's instructions and in accordance with applicable data protection law.
unobet may disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities where required to do so by applicable Philippine law, court order, or regulatory requirement. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and its implementing rules.
In the event of a merger, acquisition, or sale of all or part of unobet's business, your personal data may be transferred to the acquiring entity as part of that transaction. unobet will notify affected players of any such transfer and ensure that the acquiring entity is bound by data protection obligations no less protective than those in this Policy.
No International Transfers Without Safeguards: Where unobet transfers personal data outside the Philippines, we ensure that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC regulations, including contractual data protection clauses with the receiving party.
The unobet Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and collect analytics data. The types of cookies we use are described below:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the unobet Platform. For strictly necessary cookies, no opt-out is available as they are essential to the operation of the service.
unobet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account & registration data | Duration of account + 5 years after closure |
| KYC / identity verification documents | Duration of account + 5 years after closure |
| Financial & transaction records | 10 years (AMLA compliance requirement) |
| Gameplay & activity logs | Duration of account + 2 years after closure |
| Customer support communications | 3 years from date of interaction |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical & device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, unobet will securely delete or anonymise your personal data in accordance with our data disposal procedures. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes.
unobet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While unobet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, unobet will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by unobet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Request a copy of the personal data unobet holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
Withdraw consent for processing based on consent (e.g., marketing emails) at any time without affecting the lawfulness of prior processing.
unobet will respond to all data rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
Identity Verification: To protect your privacy, unobet may require you to verify your identity before processing a data rights request. This ensures that personal data is not disclosed to or amended by unauthorised persons.
The unobet Platform is strictly intended for adults aged 21 years and older. unobet does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process and may be repeated at any time during the account lifecycle.
If unobet becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data collected, and take appropriate steps to prevent further access by that individual.
If you are a parent or guardian and believe that your child under the age of 21 has registered on the unobet Platform, please contact us immediately at the details provided in Section 14 so that we can take prompt action.
The unobet Platform may contain references to third-party services such as payment providers (GCash, Maya, partner banks). While unobet takes care to work only with reputable partners, we are not responsible for the privacy practices of third-party services. Each third-party service operates under its own privacy policy, and we encourage you to review those policies before providing your personal data to any third party.
unobet's Privacy Policy applies solely to data collected through the unobet Platform and does not extend to any third-party websites, applications, or services.
unobet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, unobet will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent update is displayed at the top of this page. Your continued use of the unobet Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. We encourage you to review this Policy periodically to stay informed about how unobet protects your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or the way unobet processes your personal data, please contact our Data Protection Officer:
unobet Data Protection Officer
Email: privacy@unobet.one
General Support: support@unobet.one
Live Chat: Available 24/7 via the unobet Platform
Response Time: Within 15 business days for data rights requests
If you are not satisfied with unobet's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance by personal information controllers operating in the Philippines.
We encourage you to contact unobet first so that we have the opportunity to resolve your concern directly before escalating to the NPC.
Your data is safe with us. Now that you know exactly how unobet protects your privacy, join thousands of Filipino players enjoying a secure, fair, and exciting gaming experience.
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